Ifyou are looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
Foundedin 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships,representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario,Quebec, and Washington, DC.
Witha team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation , we are also committed to making a meaningful impact in the communities we serve.
Discover how you can build your career with Dilawri
Position OverviewWe are looking for a driven, customer-focused Internet Sales Manager to lead ouronline sales efforts and help deliver a premium buying experience worthy of theBMW brand. If you thrive in a fast-paced automotive environment, understand digital lead management, and know how to convert online inquiries into loyal customers, we want to hear from you.
Primary Duties and Responsibilities- Respond promptly to all internet, phone, and digital inquiries
- ManageCRM lead processes and customer follow-up
- Setand confirm appointments for showroom visits and test drives
- Build relationships with customers through phone, email, text, and online platforms
- Work closely with sales consultants and management to maximize lead conversion
- Maintain high customer satisfaction and professionalism
- Monitor lead sources and performance metrics
- Ensureall online customers receive a luxury-level experience aligned with BMW standards
- Assist with digital marketing campaigns and inventory merchandising when needed
- Automotive sales or internet sales experience is a must for this position
- Strong communication and customer service skills
- Experience using CRM systems and lead management tools
- Self-motivated,organized, and goal-oriented
- Professional appearance and attitude
- Abilityto work evenings and weekends as needed
- Valid driver’s license with clean driving record
In addition to working with and learning from a team of leading professionals inthe automotive industry, our benefits include:
- Discounted employee vehicle purchase program
- Job-specific coaching & training programs
- Employee wellness & assistance programs
- Employee social events
Buildyour career with a team thatis driven by excellence,integrity and innovation.
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