Security Dispatcher - Temporary - FIFA World Cup
Job Description & How to Apply Below
Paladin is proud to be providing security services for major events happening this summer at various job sites throughout Vancouver, including FIFA event venues, government facilities, malls, campuses, and more.
We have an exciting opportunity in our Operations Centre where you will play a critical role in dispatching team members, protecting people, and maintaining secure environments! Our Operators are responsible for facilitating communication and responses between our Security Officers, clients, and Paladin management throughout the province, regarding emergency situations, special requests, site safety, and more.
Shifts are expected to begin June 1, 2026 and continue in a temporary full-time or part-time capacity for 6-weeks.
Pay Rate: $21.00/hour
Requirements:
Prior work experience in a call center, dispatching, scheduling, security, or related environment
Great customer service and interpersonal skills
Strong computer literacy, proficiency in Microsoft Office, and an ability to learn new systems quickly
Detail-oriented with strong time management, organizational, and prioritization skills
Ability to handle confidential company and employee information, procedures, and facility systems with discretion
Solid security knowledge and situational awareness
Responsibilities:
Handle a high volume of inbound/outbound calls and email communication
Dispatch alarm response calls
Initiate after-hour emergency service calls and security requests
Use exceptional customer service skills while remaining calm and focused in stressful, high‑pressure situations, adapting quickly in a dynamic environment
Document all information into comprehensive reports
Other duties as needed to meet operational needs
Additional Information / Benefits
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
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