Mobile Security Supervisor Night Shift

Position: Mobile Security Supervisor - Full-Time - Day and Night Shift
We are seeking an experienced, proactive, and customer-focused security professional for the position of  Mobile Security Supervisor (Full-Time) .

The successful candidate will be primarily responsible for field staff support and supervision. A strong knowledge and understanding of company policies and procedures is required. Other operational roles and duties in a supportive capacity may be assigned from time to time.

Scarlet Security & Risk Group (SSRG) is an ISO
31000, ISO
9001 and ISO
45001 certified company and one of Canada's leading security companies. We provide a variety of client-centric security, technology, risk management, and investigation solutions to customers across the country. Our diverse, highly qualified team members and relentless commitment to excellence create superior results for our clients.

Responsibilities

Supervise and support mobile security staff during assigned shifts

Provide training, guidance, and ongoing coaching to new and current mobile staff regarding patrol procedures and alarm investigations

Assist with alarm response and building patrols

Liaise between clients and site staff in emergency situations

Conduct staff follow-ups regarding performance and disciplinary matters

Respond to employee emergencies, injuries, or workplace incidents and document accordingly

Conduct regular patrols, dispatch, and respond to alarms at client properties

Ensure operational tools, vehicles, and systems are functional; report any maintenance issues

Coordinate site activity and shift coverage; lead shift briefings

Provide exceptional customer service and promote a professional company image

Enforce company policies and procedures as required

Qualifications

At least 2 years of supervisory experience

At least 3 years of security experience

A valid BC Security Worker License

Valid Basic First Aid Certification (OFA Level 1 or equivalent)

Class 5 Driver's License with a clean driving record

High school diploma is required at a minimum; however, post‑secondary education is preferred

Excellent communication skills (including phone, email and report‑writing)

Strong computer skills (including use of Tracktik software)

Attention to detail and ability to multitask

Exceptional interpersonal skills to build and maintain positive relationships with staff and clients

Strong organizing and planning skills

Ability to work without close supervision

Good physical fitness

Reporting Structure

This position reports directly to the Mobile Operations Manager.

The successful candidate will be required to regularly interact with all Security Officers and Supervisors, as well as various members of SSRG Management.

Company Perks

Starting wage: $24/hour

Paid training and subsidies for industry accreditations

Reimbursement of Security License renewal fees (for full‑time employees only)

Health & dental benefits for full‑time employees

Up to $1,000 in referral bonuses when your friends join the team

A culture of respect, mentorship, and upward mobility

Access to exclusive employee discounts on over 5,000 products & services

Fitness Centre Membership (at Head Office)

Ready to Apply?
Upload your  resume and a cover letter  explaining why this role aligns with your goals. We're excited to hear from you!

We understand that the ideal candidate is not defined by meeting every single criterion, but by vision, impact, and commitment to our purpose. We are actively working to eliminate systemic barriers in our employment process. If your background demonstrates the strategic capacity and leadership required to drive our mission of reducing inequality, and you are excited by this opportunity, we encourage you to apply and articulate your vision in your cover letter.

Due to a high volume of applications, only those selected to move forward in the hiring process will be contacted.

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