Overnight Security Dispatcher at Paladin

Become an essential part of Paladin Security as an Overnight Security Operator in our Operations Centre. This full-time role demands strong communication skills to manage emergency responses and maintain safety across the province.

Paladin Security is looking for a dedicated Security Operator/Dispatcher. You will ensure seamless communication between Security Officers, clients, and management in high-pressure situations.

Your role involves handling calls and emails, dispatching alarms, and documenting incidents accurately to maintain site safety.

Key Responsibilities:

• Handle high volume of inbound and outbound calls

• Dispatch alarm response calls effectively

• Initiate after-hour emergency service requests

• Document information into comprehensive reports

• Provide exceptional customer service under pressure

Requirements:

• 1-2 years in call centre, dispatching, or security work

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office Suite

• Detail-oriented with effective time management

• Knowledge of security protocols and situational awareness

Engage with our team to ensure safety and communication throughout all operational procedures.
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