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Job Description & How to Apply Below
Job Description
Position Title:
Department:
Operations
Report to
Service Manager
Manage:
Nil.
Take direction from the Service Manager to manage and complete daily job tasks/projects
Provide leadership/mentoring and support to other technical field staff for Citiloc
Key Responsibilities
Security Systems Servicing (100% Time Spent)
Follow Cititloc, rules, and policies.
Service a wide range of products
Products and systems that are currently supported and ones that are EOL
Provide technical support to end user and other field staff
Servicing of intrusion systems
Servicing of access control systems
Servicing of ULC fire monitoring systems
Servicing of Intercom and duress systems
Fluently provide documentation required by Management team
Networking/Computers
Setting up Dynamic DNS, LAN, WAN, DHCP, TCP/IP Networks
Configuring network routers including firewall rules and port forwarding
Design and program network devices
Install server/client software
Update security patches on specific platforms
Update firmware in network devices
Windows upgrades
Repair computer hardware and software
Software recoveries
Software upgrades and conversions
ULC inspection of fire monitoring equipment
UCL inspections of monitored intrusion equipment
Ad Hoc Responsibilities
Mentor and support to other technical field staff
Knowledge, Skills, Experience and Education
At least 3-5 years of relevant experience
Fluent in English (both verbal and written)
Having the following Training Certificates is an asset:
C-Cure 9000
Genetic Security Center
Avigilon ACC and ACM
Bosch Security – Intrusion
Keyscan Aurora
Kantech Corporate/Global
Commend
Milestone
Exacqvision
March Networks
Boom/Scissor Lift
WHIMIS
Working at Heights
Strong knowledge of all aspects of installation of CCTV, Card Access, Intercom and Intrusion systems.
Ability to trouble shoot software and hardware issues
Multitasking – managing multiple ongoing service jobs at the same time
Knowledge of Excel to import/export data
Knowledge of low voltage/ electronics
Knowledge of Computer Networking/IT
Valid driver’s license with clean driving record
Ability to pass Government Security Clearances and Criminal Background Checks
Benefits
Paid time off
Dental care
Life insurance
Disability insurance
Extended health care
Kendrix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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