National Security Operations Center Operator

Support employee safety from Securiguard’s Burnaby office as a National Security Operations Center Operator with dispatch and communication skills.
This part-time customer service position supports Security Officers working in the field. You will handle inbound employee calls, make internal safety calls, and provide efficient assistance. The work requires security operations experience, sound judgment, and situational awareness.

Key Responsibilities:

Contact employees and monitor required hourly check-ins
Serve security guards and clients after hours
Schedule after-hour requests and dispatch mobile resources
Manage break relief for Securiguard sites
Track issues and update clients and personnel
Requirements:
Minimum two years of security operations experience
Experience in SOC, dispatch, control centre, or monitoring environments
Valid British Columbia Security Worker Licence
Strong written and verbal English communication skills
Accurate typing speed of 40 or more words per minute
Bring dispatch, monitoring, and problem-solving skills to protect field employees through Securiguard’s Burnaby operations centre.