Client Advisor, Personal Insurance - Sylvan Lake

Client Advisor, Personal Insurance - Sylvan Lake

Jun 12, 2026

Sylvan Lake, AB, CA

We put our people first. As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Acera Insurance is the largest independent, employee‑controlled brokerage in Canada. It is proudly 100% Canadian owned and operated with over 70 locations and $1.4 billion in gross written premium.

The Client Advisor, Personal Insurance, is dedicated to servicing the needs of our personal insurance clientele and managing and growing a specific book of business. Responsibilities include reviewing existing policy renewals, generating new business, file reviews, cross‑selling our products and services, facilitating policy changes, claims reporting and advocacy.

• Sylvan Lake, AB
• Full‑time, permanent

• 3+ years of related experience in the insurance industry with a strong working knowledge of personal insurance products
• Minimum Level 1 Alberta General Insurance License, with the willingness to obtain Level 2 within the first 3 months of employment
• CIP designation or working toward this is considered an asset
• Post‑secondary degree/diploma/certificate in Business, Sales/Marketing, Risk Management or related discipline or equivalent experience considered an asset

• High degree of professionalism and integrity
• Superior verbal and written communication skills
• Committed to excellence in customer service and builds strong relationships at all levels
• Skilled user of Microsoft Office Suite
• Familiar with insurance customer relationship software
• Demonstrated accountability and reliability in quality and timeliness of work
• Able to prioritize in a busy environment to meet deadlines
• Flexible and adaptable with proven problem‑solving skills
• Works well within a team and independently
• Critical thinker with attention to detail

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.