IMG Clinical Assistant

Overview

Join Our Team at Change Pain Clinic:
Medical Office Assistant / Clinical Assistant I

Change Pain Clinic, a leader in pain management and holistic patient care, is looking for a dedicated Clinical Assistant I to join our team. We specialize in innovative, compassionate care for individuals living with chronic pain, and our mission is to transform the way pain is treated by combining cutting-edge techniques with personalized care.

Why Join Us?

• Be part of a multidisciplinary team that values innovation and collaboration.
• Enjoy a supportive workplace culture where your growth and contributions are celebrated.
• Make a tangible difference by helping patients improve their quality of life.

Reports to: Clinical Assistant Lead, Medical Director, Operations Director

Job Purpose

The Clinical Assistant is a medical professional who provides specialized clinical and administrative support within the clinic. This role combines comprehensive clinical assistance to physicians and fellows during procedure-based encounters with structured pre-consultation support for patients presenting with chronic pain and complex medical conditions. The Clinical Assistant is responsible for gathering and organizing detailed patient histories, synthesizing clinical data into physician-ready summaries, coordinating care within the multidisciplinary team, performing advanced clinical procedures, and delivering medical-legal services — all strictly under the supervision and delegation of licensed physicians.

• Clinical Support:
• Assist physicians and fellows in procedure rooms by performing patient care in accordance with clinic protocols and delegated medical act processes.
• Provide advanced support in procedure rooms, including x-ray guided procedures, in accordance with delegated medical protocols.
• Adhere to x-ray safety protocols at all times.
• Assist with patient positioning, including walking or wheeling patients into procedure rooms as required.
• Provide assistance with procedures as directed by the physician, including skin cleaning and ultrasound probes.
• Demonstrate competence in ultrasound settings and assist with ultrasound image and video capture as required.
• Take vital signs using monitoring equipment.
• Prepare chart notes by compiling patient medical history information and completing charting using appropriate templates.
• Assist clinicians in completing medical-legal assessment services and other medical reports, including transcribing dictations and consolidating notes.
• Assist with medical emergencies.
• Patient Case Management & Clinical Documentation Preparation:
• Review, collect, verify, and organize patient information from multiple sources to ensure accuracy.
• Synthesize complex clinical data into structured, concise, and physician-ready case summaries.
• Prepare pre-consultation clinical briefs highlighting key concerns, relevant trends, and pertinent findings to support physician review and informed clinical decision-making.
• Clinical History Elicitation & Consult Support:
• Conduct structured pre-consultation interviews with patients to obtain comprehensive clinical histories, including pain characteristics and functional limitations.
• Professionally introduce and present the patient to the supervising specialist to support further clinical assessment and management.
• Document all collected information in the Electronic Medical Record (EMR) system to facilitate efficient assessment and consult workflows.
• Identify and escalate incomplete information, inconsistencies, or potential clinical concerns requiring timely physician review.
• Equipment Management:
• Check and set up sterile in-room clinical equipment for procedures.
• Check and ensure working conditions for specialized equipment (e.g., RFL machine, PRP process, cryoablation equipment).
• Administrative Support & Patient Communication:
• Assist physicians with billing verification and administrative tasks before and after appointments.
• Manage patient intake processes, including assisting patients in completing questionnaires.
• Oversee incoming and outgoing faxes, ensuring proper filing and processing of documents in patient charts.
• Communicate clearly with patients regarding clinic processes, appointment procedures, and care pathways as directed by the supervising physician.
• Coordinate aspects of patient care, including follow-up of diagnostic investigations, referral tracking, and ensuring documentation continuity across treating providers.
• Consult with patients on treatment options, obtain consent, handle documentation, monitor patient eligibility, and provide referrals as needed.
• Support efficient patient flow and collaboration between administrative and clinical teams.
• Compliance & Professional Practice:
• Perform duties under direct supervision and within the defined scope of practice of a Clinical Assistant.
• Comply with clinic policies, professional standards, and confidentiality requirements in accordance with applicable privacy laws.
• Maintain professional boundaries and refrain from independent…