Thresholds Program Coordinator

Make A Meaningful Impact Where It Matters Most

Join Aunt Leah's Thresholds Program as a Program Coordinator and play a key leadership role in supporting young mothers and their children as they build safe, stable, and independent futures. This is an opportunity to lead a semi-supportive housing program where compassionate leadership, collaboration, and relationship-building are at the heart of everything you do. As the Program Coordinator, you'll provide day-to-day leadership to staff, oversee program operations, and help create a safe, supportive environment where residents can strengthen life skills, achieve personal goals, and move toward long‑term stability.

If you're a collaborative leader with experience in supportive housing or human services, who thrives in a dynamic environment and is passionate about empowering families through trauma‑informed, strengths‑based practice, we'd love to hear from you.

Reporting to the Manager of Supportive Housing Programs, the Program Coordinator provides day‑to‑day leadership and oversight of Aunt Leah's Thresholds Program, a semi‑supportive housing program for young mothers and their children. This role is responsible for supervising staff, coordinating program operations, supporting resident participation and life skills programming, and ensuring the delivery of high‑quality, trauma‑informed services. Working collaboratively with staff, residents, funders, and community partners, the Program Coordinator oversees resident intakes, program activities, reporting, health and safety, and operational requirements while fostering a safe, supportive environment that promotes stability, independence, and positive outcomes for families.

This position includes participation in a scheduled on‑call rotation and requires flexibility to respond to operational needs, including occasional evenings and weekends.

Reports To: Manager of Supportive Housing Programs

Compensation: $33.87/hr.

Position Status: Temporary Full‑Time (12 months), 37.5 hours per week, generally Monday to Friday, 9:00 a.m. to 5:00 p.m., with flexibility for occasional evenings and weekends based on operational needs.

• 1 to 2 years post‑secondary education in Human Services or Social Sciences, and/or a relevant combination of education and experience combined with general suitability
• 1 to 2 years of experience working with moms and babies in a housing setting

• Satisfactory Criminal Record Check and Local Police Information Check (including vulnerable sector)
• MCFD Contracted Agency Caregiver Clearance (or willingness to obtain)
• Valid Class 5 driver’s license and access to a vehicle
• Proof of vehicle business insurance of $5 million liability (or willingness to obtain)
• Non‑Violent Crisis Intervention training (or willingness to obtain)
• First Aid Level C with CPR & Baby Safety (or willingness to obtain)
• Agreement to uphold Aunt Leah’s Code of Ethics and Practice Guidelines
• Demonstrated leadership, supervision, and coaching skills, with the ability to make sound decisions, manage competing priorities, and work independently.
• Strong verbal and written communication skills with the ability to build trusting relationships with residents, staff, community partners, and external stakeholders.
• Excellent organizational, administrative, and time management skills, with strong attention to detail and accuracy in documentation, reporting, and program coordination.
• Strong crisis intervention, de‑escalation, conflict resolution, and problem‑solving skills, with the ability to respond calmly and effectively in dynamic situations.
• Trauma‑informed, person‑centred, and culturally responsive approach to supporting young mothers and their children through a strengths‑based lens.
• Ability to teach, mentor, and support life skills development while fostering resident engagement, independence, and positive outcomes.
• Ability to interpret and implement policies and procedures while maintaining confidentiality, professional judgment, and ethical practice.
• Proficiency with Microsoft Office, virtual meeting platforms, and the ability to collaborate effectively with internal teams…