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Shelter Resource Worker Emergency Housing
Job Description & How to Apply Below
Support adults experiencing homelessness at Russell Residence as a casual Shelter Resource Worker across day, evening, and overnight shifts. Use communication, documentation, and crisis-support skills.
Reporting to the Site Manager, the Shelter Resource Worker provides direct service in Lookout Housing and Health Society’s emergency shelter. You will complete intakes, orient guests, provide support, and connect people with public service agencies. Familiarity with addiction, mental health, income assistance, and harm reduction resources is important.
Key Responsibilities:
Provide support, supervision, and assistance to homeless adults
Complete intakes, interviews, orientations, and required records
Refer guests to community services and external resources
Provide basic necessities and maintain a safe environment
Remain alert and contribute to health and safety
Requirements:
Related certificate or Grade 12 plus two years’ experience
Current Occupational First Aid Level 1 Certificate
Excellent communication, writing, documentation, and organizational skills
Ability to manage stress and organize workload
Vulnerable Sector Criminal Record Clearance required
Bring shelter support, guest referrals, and accurate documentation to Lookout’s 24-hour emergency housing services at Russell Residence.
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