Shuttle Driver

Start Date:

Varies between April – June 2026

Work Hours:

Seasonal, Full-time + Part-time roles available
Approximate Shift Times:  6.5 hour shifts - AM Pick Ups (06:45-13:00) and/or PM Drop Offs (15:30-22:30)

Location:

Central Burnaby yard base, driving in Downtown Vancouver
Wage: $24.50 per hour. Extended health benefits offered for full time employed drivers – company pays ½ if you opt in

At Big Bus Tours Vancouver Westcoast Sightseeing, we are hiring professional and personable Shuttle Drivers. You will support our guided tour logistics by transporting guests between hotels and tour buses, ensuring efficient and smooth hotel pick up and/or drop off. You will safely operate and drive a minibus in downtown Vancouver, working closely with fellow driver guides, shuttler drivers, and dispatch and be adaptable to last-minute changes and requests.

YOUR WORK WILL INCLUDE

Driving a minibus around downtown Vancouver picking up or dropping off guests at their hotels

Checking off guests from passenger manifests ensuring correct tour and hotel pick up

Transporting guests from hotels to the tour guide and vice versa

Driving safely and efficiently to keep on schedule

Providing exceptional service for our guests

Performing daily pre- and post-trip inspections for bus safety, compliance, and cleanliness

Reporting any defects on the Vehicle Defect Card

Communicating effectively and professionally over radio/phone

Coordinating with Dispatch Tour Operations to ensure smooth operations, guest safety and satisfaction

Adapting quickly and efficiently to changing traffic patterns, street closures or detours

Being flexible with any last-minute changes and requests

Lifting luggage up to 50 lbs and transferring guests to the airport

Being warm, friendly, and welcoming to all guests and team members

Handling guest queries and concerns professionally

Promoting partner attractions and online reviews

WHAT WE WILL LIKE ABOUT YOU

You possess a valid BC commercial drivers license:
Class 1 OR Class 2 License with air brake endorsement, with a clean driver abstract

You love driving and have at least 3 years of driving experience in Vancouver

You are confident driving a bus in downtown Vancouver and are familiar with the streets

You possess a professional attitude and appearance

You have the flexibility to accommodate a changing schedule, available to work any day of the week, and an average shift length of 5-7 hours per day

You are available to work a full-time schedule over the peak summer touring months

You have working knowledge of standard radio 10-codes

You have previous experience working in a guest service role

You work well under pressure

You can lift luggage up to 50 lbs

You are organized and a quick leaner

You can work well both independently with minimum direction, and as part of a team

You are fluent in English, written and oral. Ability to speak a second language is a bonus.

You are legally entitled to work in Canada

You possess a Class 4 Unrestricted license and are interested in getting a Class 2 License with Air Brakes? For the right candidate, we will pay for your training and licensing costs.

WHAT YOU WILL LIKE ABOUT US

Free admission and discounts to over 90 attractions through the Tourism Privilege Pass

A central Burnaby office near transit access + free on-site parking

Paid training

Monetary incentives – guest reviews and safety

Referral program reward – get your professional colleagues to join our team

Internal and external recognition programs for fun awards and prize opportunities

Familiarization tours on our products and a plus one

The little things like free coffee, tea, hot chocolate, and water (available in-office)

Respectful and safe work environment

Please include a cover letter along with your resume.

Join the team at Big Bus Tours Vancouver Westcoast Sightseeing! We operate Vancouver’s Double Decker Hop-On Hop-Off tours, as well as guided tours to Downtown Vancouver, Whistler, Victoria, and the North Shore.

We have been a Top Nominated Company at the Vancouver Tourism Awards for three years in a row since 2023! The rise to the top is a testament to our team’s unwavering commitment to excellence and the exceptional efforts of our team who consistently go above and beyond to provide unparalleled tour experiences for our guests.

We are an equal opportunity employer committed to equity, diversity, and inclusion. We strive to maintain a workplace that welcomes and values people of all backgrounds, identities, and abilities.

BBTVWCS respectfully acknowledges that our offices are located on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.

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