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Job Description & How to Apply Below
Location: New Westminster
Responsibilities
The Transportation Supervisor oversees transportation operations of a dedicated McDonald's distributorship with responsibility for planning and scheduling manpower and equipment of the hourly workforce while fostering an environment that maximizes employee safety, involvement, and morale. This position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement.
Within the scope of responsibility, the operations supervisor ensures safety is a number one priority through effective daily communications and action plan execution with employees while advocating injury/collision risk management and incident avoidance. The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets or service.
This position provides strong technical support as well as direction, guidance, and leadership to the Warehouse and Transportation Departments at an assigned distribution centre.
Position Responsibilities
Plan and execute daily manpower requirements for current day and week, keeping overtime to a minimum
Conduct daily shift meetings, communicating safety and operational messages, taking suggestions and answering questions
Assign daily work duties to drivers ensuring safety, service, and productivity requirements are met
Manage work flows efficiently, meeting the requirements of the Collective Bargaining Agreement
Maintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages is an asset)
Create and maintain production and/or master delivery schedules, including route, restaurant, and other pertinent information
Maintain associated employee bids
Maintain statistical information on employees, productivity, reliability, equipment, fuel, mileage, delivery schedules, service, etc.
Prepare and upload the daily route trial, adjusting options for greatest opportunity in maximizing safety, service, and cost efficiencies
Audit all drivers’ trip records for legal and process legitimacy
Maintain and audit weekly payroll entries for drivers and/or warehouse workers
Provide training, support, and direction to employees to ensure understanding of and adherence to standard operating procedures (SOPs)
Oversee quality control for in-house and enroute product
Conduct near-miss, injury, and collision investigations, completing corrective actions promptly and communicating resolutions broadly
Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one another
Review service providers’ performance to ensure service and quality requirements are met and cost controls are maintained
Perform supervisory functions including follow up with drivers and/or warehouse workers while holding employees accountable through recognition and discipline
Demonstrate leadership through effective teamwork and a positive attitude
Develop and maintain effective working relationships across the company
Participate in training, inspection, investigation, and continuous improvement programs
Collect and record statistical information for reporting purposes
Ensure compliance with industry, company, and sanitation standards, including ensuring physical plant and transportation equipment is free from hazards and meets legislated requirements
Ensure operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations
Other projects or duties as assigned
Qualifications
Bachelor’s degree (or equivalent) in business, engineering, logistics or related field
Three to five years’ experience in high-volume, food service, unionized distribution, or logistics preferred
One to three years of progressively responsible supervisory experience
Strong computer software skills (MS Office) required
Experience with Routing and Onboard Software is a strong asset
Leadership competencies required
Integrative thinker with excellent problem-solving skills
Strong work ethic, ability to multi-task in…
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