Senior Logistics Specialist

Reports to: Manager, Delivery & Transportation

As the Senior Logistics Specialist, you are a key member within the Delivery & Transportation function, supporting day-to-day logistics operations and performance across inbound and outbound supply chain flows.

Acting as a subject matter expert, driving operational excellence, process consistency, and continuous improvement across transportation, vendor management, and reporting.

You play a critical role in translating business needs into logistics solutions, influencing decisions through data, and ensuring reliable, scalable, and cost-effective delivery across all channels.

This role is primarily based out of our New Westminster, BC office and is open to hybrid work. Candidates must be eligible to work in Canada.

The Delivery & Transportation Team is a vitally important link between the many global components of the Arc’teryx business and our internal stakeholders. Our team is a key contributor in making Arc’teryx successful, and we take pride in the magnitude of the impact we have despite our small team size. We operate behind the scenes, and the work we do creates the foundation for the business to deliver an excellent customer experience.

• Supporting the Manager, Delivery & Transportation in guiding a high performing logistics team and supporting the day-to-day leadership of the team.
• Assisting with day-to-day team operations, including workload management, prioritization, and performance oversight.
• Establishing best practices and standard ways of working across the logistics team.
• Acting as a point of contact for internal team members regarding specific distribution center queries and updates.
• Overseeing shipment visibility and exception management, ensuring risks are identified and resolved proactively.
• Providing routing instructions for finished goods, raw materials and related materials.
• Helping to mentor and train new members of the team.
• Reviewing, auditing, coding, and approving freight invoices (air, ocean, and courier) to quotes or price agreements.
• Analyzing and formulating logistics solutions for new trade lanes and expedited shipments.
• Creating and maintaining transit timetables to ensure purchase orders are planned with correct shipping lead times.
• Supporting logistics performance reporting, including KPI development, accuracy, and insights to inform decision-making.
• Supporting the development, standardization, and continuous improvement of Logistics SOPs.
• Driving cross-functional logistics alignment, ensuring clarity on timelines, risks, and priorities.
• Supporting resolution of complex logistics escalations, coordinating internal and external stakeholders to drive timely outcomes.
• Improving logistics processes wherever possible to maximize efficiency and improve service to internal and external customers.
• Identifying issues/gaps in vendor performance and escalating to leadership for resolution if necessary.
• Monitoring and tracking detention and release issues related to custom delays.
• Providing support for Distribution, Transportation and Supply Chain projects as required.
• Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain.

• Supporting several project implementations on inbound end-to-end delivery from T1 vendors to destination.
• Tracking and monitoring outbound orders for all channels including retail, wholesale, and ecommerce.
• Extracting reports and provide data analytics reflecting system, functional and operational gaps within a Supply Chain or Logistics process.
• Collaborating with cross functional departments during cadence meetings for status updates and execute weekly summary and action items.
• Providing freight rates and forecast freight budgets for new seasonal models.
• Identifying market trends and acting as a logistics advisor to business partners.
• Supporting the creation of dashboards for comprehensive lane review and monitoring.

• You have 5+ years' experience in logistics, or another relevant supply chain field.
• You are highly organized, possessing a strong…