Dispatch Manager at TRAXX

Position: Dispatch Manager Role at TRAXX
Lead dispatch operations at TRAXX with a focus on safety and customer service. This full-time permanent role is located onsite in Edmonton, Airdrie, or Burnaby, and requires travel.

As the Manager of Dispatch and Service Delivery, you will oversee a team dedicated to seamless operations. The ideal candidate has over 7 years of experience in transportation dispatch or logistics, demonstrating leadership in a fast-paced setting. You will optimize resource planning, coordinate departments, and drive service recovery efforts to maintain high operational standards.

Key Responsibilities:

• Lead daily dispatch operations and service scheduling

• Develop and coach a high-performing dispatch team

• Optimize fleet utilization for reliable service delivery

• Direct service recovery efforts during disruptions

• Monitor key operational performance indicators

Requirements:

• 7+ years in transportation dispatch or logistics

• 3+ years of leadership experience

• Knowledge of passenger transportation and logistics

• Excellent communication and team collaboration skills

• Strong analytical and problem-solving abilities

Embrace this opportunity to enhance operational performance and deliver exceptional service at TRAXX.
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