Receptionist, Administrative​/Clerical

Based at the St Marks Hospital Same Day Service, the Receptionist will be the first point of contact for patients, providing a friendly, professional and efficient reception and administrative service. The service operates Monday to Friday, 9:00am to 5:00pm, and currently delivers a range of clinics including First Contact Physiotherapy, GP clinics, Advanced Nurse Practitioner clinics, and Health Checks.
The postholder will be responsible for welcoming patients, managing appointments, handling telephone and face-to-face enquiries, maintaining accurate patient records and supporting the smooth day-to-day operation of the service. They will work closely with and provide administrative support to a multidisciplinary clinical team, ensuring excellent patient care and service delivery at all times.
The successful candidate will be computer and IT literate, with strong organisational and communication skills, the ability to prioritise workload effectively and a commitment to delivering high standards of customer service. They will be friendly, approachable, adaptable and able to support clinicians and colleagues with a range of administrative and operational tasks as required.
Maidenhead Primary Care Network (PCN) is a progressive healthcare organisation comprising nine practices serving 82,000 patients across Maidenhead. Operating as a limited company, we balance robust business management with healthcare excellence.