Receptionist, Customer Service​/HelpDesk

You will provide a friendly and customer focussed experience by welcoming and signposting staff, students and visitors at the Burnley Campus. Duties will include delivering a professional front of house service, responding to telephone and email queries and assisting visitors and contractors.

You will need to have experience of providing excellent customer service in a busy and varied environment, experience of working in sensitive situations and excellent communication skills.

A range of GCSEs, including English Language and Maths at Grade C/4 or above, or appropriate equivalent experiential learning are required for this role., Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

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When you work for the University of Lancashire, you'll be part of a thriving community of talent that's united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you'll be playing a vital part in helping us achieve our vision.

Our people are our most important asset. We'll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you'll be making a positive difference to other people's lives. We also offer a fantastic package of rewards and lifestyle benefits - from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.