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French or German speaking Customer Service Administrator

Job in Burnley, Lancashire, BB11, England, UK
Listing for: French Selection UK
Full Time position
Listed on 2026-05-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 27000 GBP Yearly GBP 27000.00 YEAR
Job Description & How to Apply Below

French or German speaking Customer Service Administrator

Burnley

Company Profile

A long-standing British manufacturer with international operations and a key focus on sustainability.

Key Details

Location:

Burnley - Salary: £27,000 per annum plus bonus -

Responsibilities

Main duties:
To provide outstanding customer service to clients and support the Export department.

  • Respond to customer enquiries in a timely manner to ensure any issues are resolved
  • Provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend
  • Process orders through the system and follow up as necessary
  • Provide customers with export support in regards to lead times and delivery information
  • Support internal departments with product or stock information
  • Ensure customer information is recorded accurately and update on the system when necessary
  • Monitor outstanding orders and follow up accordingly
Candidate's Profile
  • Fluent in either German or French to business standard (Essential)
  • Previous customer service experience (Essential)
  • Excellent communication and interpersonal skills
  • Dynamic, confident and motivated candidate
  • IT literate
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