Supporter Services Hub Executive
Job in
Burnley, Lancashire, BB11, England, UK
Listed on 2026-07-14
Listing for:
Burnley FC
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
The Role
A new and exciting opportunity has become available for a Supporter Services Hub Exectuive to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.
About YouThe ideal candidate will have Previous experience in a customer-facing role, excellent communication skills, both written and verbal and the ability to provide high levels of customer service whilst dealing with challenging situations.
You will also need to have a flexible approach to workand be able to work evenings and weekends.
Role ExpectationsAs the Supporter Services Hub Executive, youwill be expected to:
- Answer ticketing enquiries in person, via telephone and email.
- Print and distribute ticket and membership related literature in a timely and presentable manner.
- Provide support as directed and required for matchday operations.
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