Supporter Services Hub Matchday Assistant

About Us

Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place - a home to extraordinary people like you.

A new opportunity has become available for a casual Supporter Services Hub Assistant to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for supporters.

Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place - a home to extraordinary people like you.

A new opportunity has become available for a casual Supporter Services Hub Assistant to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for supporters.

The ideal candidate will have Excellent customer service and communication skills.

You will also need to have a flexible approach to work and be able to work evenings and weekends.

As the new supporter service hub assistant, you will be expected to:

• To manage inbound and outbound enquiries across a number of different communication channels (phone, email, online and in person).
• Deliver on the sale of commercial products relating to Burnley FC through the Club’s ticketing system.
• Assisting in the sale of match tickets, season cards and memberships as required

Successful applicants will be subject to a social media check and a Criminal Record Check (DBS) which will be paid for by the employer.

If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at

• Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.