Customer Experience Leader - Coach Excellence
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management
Bowmay Consulting Ltd is seeking an experienced Customer Service Manager to lead a busy customer care team and drive day-to-day performance. You will collaborate with senior management to enhance processes and the overall customer experience, coaching staff and aligning resources to meet KPIs.
The role focuses on delivering excellent customer service, building strong client relationships, and implementing strategic improvements across the customer journey in a manufacturing environment.
As a Customer Experience Leader - Coach, Growth & Excellence, you will play an important part at Bowmay Consulting Ltd in Burnley, England, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Burnley, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
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