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Banking Customer Experience Advisor

Job in Burnley, Lancashire, BB11, England, UK
Listing for: HSBC Group
Full Time position
Listed on 2026-10-10
Job specializations:
  • Finance & Banking
    Bank Customer Service, Banking & Finance
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 27200 GBP Yearly GBP 27200.00 YEAR
Job Description & How to Apply Below

HSBC is seeking a Customer Service Consultant to deliver outstanding service, educate customers on digital platforms and provide flexible banking options. The role emphasizes fraud awareness, financial inclusion and helping customers with more complex needs.

Training is provided in-branch with a 9-day course over 3 weeks. A starting salary of £27,200 for 35 hours per week, plus discretionary bonus and a strong package of benefits including holiday, Perks at Work, pension, healthcare, life

This role, Banking Customer Experience Advisor at HSBC Group, could be your next opportunity.

We would love to welcome a new Banking Customer Experience Advisor to our group in Burnley, England, United Kingdom.

For the Banking Customer Experience Advisor position at HSBC Group, we are reviewing applications now.

Step into the Banking Customer Experience Advisor role at HSBC Group in Burnley, England, United Kingdom and grow with us.

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