Medical Secretary - Obsteterics & Gynaecology

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Main area Obstetrics & Gynaecology Grade Band 4 Contract Permanent Hours Part time - 22.5 hours per week (Wednesday
- Friday (7.5 hours a day)) Job
-F077-26-A

Site Burnley General Hospital Town Burnley Salary £28,392 - £31,157 per annum Salary period Yearly Closing 25/09/2026 23:59

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

The role of the Medical Secretary is to provide a comprehensive secretarial, administration and information service to the Consultant in respect of his/her NHS work and to the supporting medical team.

To provide a secretarial service: accurately producing from digital dictation system, patient related correspondence /reports/discharges of a sensitive and complex nature, using appropriate software and within specific timescales

• Open and prioritise correspondence (which is often of a highly sensitive and confidential nature) on behalf of consultant ensuring that urgent correspondence receives prompt attention.
• Process case-notes of patients discharged from hospital; follow through ongoing care plans as indicated in notes. Allocate notes to relevant clinician for dictation or ensure that any standard letters are completed as appropriate. Where standard letters have been generated at ward level, ascertain from case-notes whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary.
• Ensure that relevant investigation/ results received after patient’s discharge are communicated to GP’s where appropriate, particularly where treatment may be required.
• Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
• Receive, manage and prioritise telephone and personal queries, complaints, messages and information from patients, relatives, General Practitioners, Consultants and other medical staff and external organisations on behalf of consultant and clinical team. Deal with queries relating to the medical and social welfare of patients and relatives in a sensitive manner, referring to medical staff or other Healthcare Professionals where appropriate.

East Lancashire Hospitals NHS Trust was formed in 2003 from the merger of Blackburn, Hyndburn and Ribble Valley NHS Trust and the Burnley Hospitals NHS Trust. East Lancashire Hospitals NHS Trust provides a caring service to a population of approximately 520,000.

Services are provided from two main sites, the Royal Blackburn Hospital and Burnley General Hospital.

The Royal Blackburn Hospital and Phase V at Burnley General Hospital are significant PFI developments.

In 2006 a service reconfiguration, ‘meeting patients needs’ was implemented which resulted in the Blackburn site becoming the centre for all acute services in East Lancashire. The ED at Blackburn is the only ED for East Lancashire and since 2012 has become a Trauma Unit in the Lancashire Trauma network with the trauma centre at the Royal Preston Hospital. The ED is supported by Urgent Care Centres at Blackburn and Burnley…