Hybrid Customer Service Team Leader – Lead -Performing Team
Listed on 2026-10-11
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Management
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Customer Service/HelpDesk
Liberata in Burnley is seeking a proactive Team Leader to coach and support a team delivering inbound calls and face-to-face assistance on Council Tax and related services. The role combines homeworkers and office-based staff, requiring you to drive performance against KPIs while maintaining service quality.
You will develop staff through a full training programme, manage performance, support improvement, and ensure compliance with Liberata’s Quality Framework.
This role, Hybrid Customer Service Team Leader – Lead a High-Performing Team at Liberata, could be your next opportunity.
This posting is for the Hybrid Customer Service Team Leader – Lead a High-Performing Team role at Liberata, based in Burnley, England, United Kingdom.
We are looking to fill the Hybrid Customer Service Team Leader – Lead a High-Performing Team position at Liberata in Burnley, England, United Kingdom.
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