Shift Operations Manager

Do you want to help launch a brand-new GXO operation and play a key role in building a high-performing team from day one? Can you inspire, develop and lead large operational teams to deliver outstanding results in a fast-paced distribution environment? Are you looking for an opportunity where your ideas, leadership and operational expertise will directly shape the future success of a new site?

If so, we would love to hear from you

Here at GXO, exciting things are happening! We're delighted to announce the expansion of our Fashion & Apparel operations with the launch of our newest distribution site in Burnley (BB10). This site is being brought back to life and will become a key part of our growing UK network. As a Shift Operations Manager, you'll have a unique opportunity to help build a successful operation from the ground up, creating a high-performing culture, developing future talent and delivering exceptional service from day one.

Working alongside a talented leadership team, you'll take ownership of a large operational area, driving safety, performance, engagement and continuous improvement while ensuring the highest standards of customer service and operational excellence. This is an exciting opportunity for an experienced leader who thrives on challenge, enjoys building teams and wants to make a lasting impact. The responsibilities align with leading a fast-paced distribution operation, managing frontline leaders, driving KPIs, safety and continuous improvement.

This is a full time, permanent, position working a shift pattern of 4 on and 4 off on either on fixed days or nights shift, hours to be confirmed

We're looking to offer a salary of up to £40,000.00 per annum, and 23 days annual leave (inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our My Benefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

• Lead and inspire Team Managers and operational colleagues to deliver outstanding performance and service
• Drive a strong safety-first culture, ensuring compliance with all Health, Safety and Environmental standards
• Deliver operational KPI, productivity, quality and budget targets while maintaining exceptional service levels
• Identify opportunities for continuous improvement and implement solutions that enhance efficiency and performance
• Develop, coach and support your leadership team, creating a culture of engagement, accountability and succession planning

• Proven operational leadership experience within logistics, warehousing, e-commerce or distribution
• Strong people management skills with the ability to motivate, coach and develop teams
• Experience delivering against KPIs, labour plans and productivity targets in a fast-paced environment
• A proactive approach to problem solving, with the ability to analyse data and drive improvements
• Excellent communication and stakeholder management skills, with the confidence to influence at all levels

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed…