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Store Experience Leader — Drive Service & KPIs

Job in Burnley, Lancashire, BB11, England, UK
Listing for: Sainsbury's
Full Time position
Listed on 2026-08-18
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Sainsbury's in the United Kingdom is seeking a Customer Experience Manager to lead the store's customer journey from checkout to back of house, ensuring top service and seamless daily operations. You will manage front-end operations, oversee petrol station if present, and develop your team through coaching, performance management and scheduling.

A strong focus on KPIs and customer satisfaction will drive everyday decisions.

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