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Customer Experience Specialist — Retail Betting

Job in Burnley, Lancashire, BB11, England, UK
Listing for: William Hill
Full Time position
Listed on 2026-10-18
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below

William Hill is seeking retail staff to deliver a welcoming, high‑quality customer experience in our shops across the UK. You will help customers place bets, demonstrate how to use betting terminals and resolve queries, while building lasting relationships with local communities.

You will champion safer gambling, support managers with shop displays and opening/closing tasks, and enjoy an opportunity to grow with a renowned high street brand emphasizing training and progression.

We are currently recruiting a Customer Experience Specialist — Retail Betting for our team in Burnley, England, United Kingdom.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience Specialist — Retail Betting role in the description above.

We appreciate your interest in this position.

Join William Hill and contribute to our ongoing work.

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