Security Officer- Bid Warden

The Burnley BID Warden provides a visible, proactive, and reassuring presence throughout Burnley town centre. This role supports a safe, welcoming environment by delivering high-quality public-facing security, assisting with the enforcement of the Public Space Protection Order (PSPO), and building strong relationships with local businesses, visitors, and partner organisations.

Key Responsibilities Patrolling & Public Engagement

• Carry out regular, high-visibility foot patrols across the BID area (completing all scheduled patrols per shift).
• Wear branded uniform and body-worn video at all times.
• Act as a visible deterrent to reduce anti-social behaviour and crime.
• Provide friendly, professional assistance to businesses, visitors, and members of the public.
• Respond promptly to incidents reported through the BID radio network and company systems.
• Support with issues such as shoplifting, street drinking, drug use, and begging.
• Accurately record all incidents using company tools (e.g. DISC, CRM, Timegate, Jotform).
• Submit digital patrol logs daily via the app portal.
• Use digital clocking systems to verify patrols with time-stamped accuracy.
• Record and log significant incidents using body-worn video to support incident reporting and evidence collection.
• Work closely with Burnley BID, Charter Walk security, Burnley Council, the police, and CCTV operators to share intelligence and ensure effective communication.
• Support enforcement of the PSPO as appropriate.
• Act as the “eyes and ears” on the ground, identifying and escalating community safety concerns.
• Provide witness statements and assist with court proceedings when required.

Community Safety & Environmental Support

• Report environmental concerns such as graffiti, vandalism, and fly-tipping.
• Monitor anti-social behaviour hotspots and increase visibility during peak risk periods.
• Support the BID’s Business Crime Reduction Partnership (BCRP) while maintaining data protection standards in line with GDPR.

Requirements

• Valid
  SIA Door Supervisor Licence
  (essential).
• Excellent communication and conflict management skills.
• Previous experience in community-facing roles or town centre patrols (preferred).
• Confident using radios, reporting software (e.g. DISC), and body-worn cameras.
• Smart, professional appearance with commitment to wearing uniform.
• Must carry SIA licence and company  all times.
• Anti-terrorism awareness training.
• Good knowledge of the Burnley area and BID structure.

Job Types: Full-time, Part-time

Pay:
From £13.00 per hour

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