Specialist Housing Partner; Independent Living Housing Officer

Location:

100% onsite, Burnley, you'll work across 2 schemes. Salary: £30,912 per annum.

Contract:

Permanent, 35 hours per week, Monday - Friday 9am-5pm.

At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.

• Be a visible, supportive presence in our client’s schemes, building strong relationships with residents
• Work closely with lettings teams to ensure smooth move‑ins and positive first impressions
• Encourage community engagement and help residents live independently for as long as possible
• Tackle issues like rent arrears, anti‑social behaviour, and tenancy management with confidence and care
• Collaborate with internal teams and external partners to deliver joined‑up support
• Escalate and take cases to court as a last resort, ensuring all other options have been explored first

You won’t just be managing housing – you’ll be creating safe, supportive environments where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.

The Specialist Housing Partner (Independent Living Housing Officer) salary is £30,912 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.

• Experience delivering housing management services within a specialist or generic housing context
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards), or qualified through experience
• Strong understanding of anti‑social behaviour management and rental income collection processes
• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team
• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders
• Knowledge of safeguarding practices within a housing context
• Regular business travel will be necessary to other sites and off‑site meetings as required

Successful candidates will undergo a DBS check and social media checks as part of our client’s onboarding process.

• 28 days holiday plus bank holidays (pro rata for part time)
• An extra day to celebrate your birthday, plus the option to purchase more
• Access to an online GP
• Gym discounts
• A dedicated day to volunteer for a cause that matters to you
• Defined Contribution and Defined Benefit pension schemes through salary sacrifice
• Life assurance at three times your salary for all colleagues

If you require reasonable adjustments to any part of our recruitment process, please let us know and we will ensure requirements are met.

Please note candidates must have current eligibility to live and work in the UK.