Domestic Abuse Support Worker

Location:

Burnley and Nelson

Pay: £12.71 per hour

Sleep‑In Rate: £55 per sleep‑in

Hours:

Ad Hoc / Flexible Shifts

Rotherwood Recruitment are currently recruiting Domestic Abuse Support Workers to work on an ad hoc basis within a specialist refuge and supported accommodation service in Burnley and Nelson. This is a rewarding opportunity to support adults and families who have experienced domestic abuse, helping them rebuild their confidence, regain independence and move forward in a safe and supportive environment. We’re looking for compassionate, resilient individuals who can provide practical and emotional support while maintaining professional boundaries and delivering person‑centred care using a trauma‑informed approach.

As a Domestic Abuse Support Worker, you will support residents living within refuge accommodation by creating a safe, welcoming and supportive environment. You'll assist with day‑to‑day tasks, provide emotional support and help residents access the services they need while ensuring the accommodation remains clean, safe and comfortable.

• Provide practical and emotional support to residents affected by domestic abuse.
• Deliver support using a trauma‑informed and person‑centred approach.
• Build positive, professional relationships while maintaining clear boundaries.
• Support residents to access healthcare, housing, benefits and other community services.
• Promote independence and confidence through individual support.
• Use Positive Behaviour Support (PBS) techniques where appropriate.
• Maintain the cleanliness and presentation of communal areas and resident accommodation.
• Carry out health and safety checks, including fire safety procedures.
• Complete accurate daily records, incident reports and handovers.
• Respond calmly and appropriately to safeguarding concerns and incidents.
• Work collaboratively with colleagues and external professionals.
• Promote equality, dignity and respect for all residents.
• Support with admissions, departures and settling residents into the service.
• Participate in sleep‑in shifts when required.

• Experience working within domestic abuse, supported housing, homelessness, mental health or a similar support setting.
• Understanding of trauma‑informed practice and safeguarding.
• Knowledge or experience of Positive Behaviour Support (PBS) is desirable.
• Compassionate, resilient and non‑judgemental approach.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Flexible to work ad hoc shifts, including evenings, weekends and sleep‑ins.

• £12.71 per hour.
• £55 per sleep‑in.
• Flexible ad hoc shifts to suit your availability.
• Opportunity to gain experience within a specialist domestic abuse service.
• Ongoing support from Rotherwood Recruitment.
• Rewarding role where you can make a genuine difference to people’s lives.

If you’re passionate about empowering survivors of domestic abuse and have the skills to provide compassionate, high‑quality support, we’d love to hear from you.