Senior Quality Engineer

Company Description

At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life.

Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit.

Following our carve-out from Bosch, we now operate under Keenfinity, with renewed focus and investment in our Audio business – giving our iconic brands the independence and agility to thrive in today’s market. As part of a global family that includes RTS, Electro-Voice, Dynacord. and Telex, Keenfinity delivers world-class professional audio, intercom, and communications solutions that connect concerts, broadcasts, houses of worship, stadiums, and schools.

This role is a hybrid position out of our office location in Burnsville, MN.

The Senior Quality Engineer (QE) plays a key role in driving quality excellence throughout the product development process and its lifecycle. This position ensures that quality targets are clearly defined, integrated into designs, and continuously improved by incorporating lessons learned and good practices. Working in a global environment, the QE collaborates with internal experts and external Trade Good Suppliers to manage quality activities, regular reporting, customer claims and improvement initiatives.

The QE also supports faster Time-to-Market and enhanced customer satisfaction through proactive quality leadership and cross-functional collaboration.

• Lead quality function in product development to ensure quality improvement opportunities are identified, targets are properly defined and implemented, lessons learned are translated to projects, during product development (“designed-in quality”) and ensure that requirements for quality gates (QG’s) are met.
• Derive measures to improve preventive quality of our products and contribute to their implementation at NPI’s.
• Collaborate with teams throughout the product lifecycle and track appropriate quality assurance measures to achieve required product maturities.
• Create methods and monthly reports to manage stakeholder expectations and foster data-driven communication in quality.
• Identify and drive quality improvement and warranty cost reduction initiatives by ensuring timely and methodological problem solving through techniques such as 8D, Fishbone, 5why, etc.
• Monitor and conduct analysis of warranty return & repair data, failure cost, and customer complaints for early detection of quality-related problems with a data driven approach.
• Develop quality improvement targets in alignment with overall business objectives.
• Manage Trade Good Supplier quality issues, new product launch and supplier development. (PUQ)
• Contribute to reduced Time-to-Market by improved execution of processes and avoidance of deviations in projects and products.
• Support internal and ext. audit coordination for the AS9100 Campus certification.

• Bachelor’s degree in engineering or a comparable degree program.
• Minimum of 5 years of professional work experience in quality engineering, with initial experience with hardware / software products.
• Experience working for a global organization and in consumer electronics, aviation or related industry.
• Experienced in development processes, preferably in agile principles as well as one ISO Standard (i.e. ISO 9001, AS9100, ISO
  27001).
• Hands on experience in statistical data control (spc), preferably Six Sigma Green Belt or higher.
• Must demonstrate flexibility and act as a strong team-player across different international and multicultural stakeholders, with a distinctive sense of responsibility, customer orientation and a high level of social competence.
• Must be resilient in a changing business environment, adaptable and have excellent communication skills.
• Must lead with confidence across different…