Social Media & Community Coordinator

At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life.

Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit.

Following our carve-out from Bosch, we now operate under Keenfinity, with renewed focus and investment in our Audio business – giving our iconic brands the independence and agility to thrive in today’s market. As part of a global family that includes RTS, Electro-Voice, Dynacord and Telex, Keenfinity delivers world-class professional audio, intercom, and communications solutions that connect concerts, broadcasts, houses of worship, stadiums, and schools.

The Social Media & Community Coordinator to help bring our brands to life online every day. This position will run our social channels, help grow our community of creators, DJs, engineers and dealers, and turn real‑world events into scroll‑stopping content. This position is for someone who loves music/creator culture, lives on social, and is excited to experiment, post, reply, learn and repeat.

• Help build and maintain the social content calendar across key platforms (e.g., Instagram, Tik Tok, Facebook, You Tube, Linked In).
• Draft, schedule and publish posts using approved copy, assets and guidelines.
• Make light edits to photos and short‑form video (reels, stories, You Tube Shorts, etc.).
• Assist with live coverage of events (stories, quick clips, behind‑the‑scenes content).

• Monitor comments, DMs and tags on brand channels; respond using our tone‑of‑voice and playbooks.
• Flag product questions, support issues and sensitive topics to the right internal teams.
• Help keep our community spaces positive, safe and on‑brand, following moderation guidelines.
• Track and surface cool UGC from artists, DJs, engineers and fans.

• Partner with the Content/Brand teams to prepare social toolkits for product launches, campaigns and key events.
• Capture and organize behind‑the‑scenes content at trade shows, roadshows, trainings and artist events.
• Help turn event moments into simple post‑event content (recap posts, carousels, short clips).

• Pull basic performance reports from native platform analytics (and tools like Brandwatch, Sprout, Meta, etc., as applicable).
• Summarize what’s working / not working (top posts, best times, common questions).
• Support simple A/B tests and experiments (thumb‑stop frames, hooks, captions) designed by the senior media/community lead.

• Work closely with Brand, Content, Product Marketing and Regional teams to ensure posts align with launches, promotions and key dates.
• Help maintain up‑to‑date social and community playbooks (tone of voice, do’s/don’ts, response templates).
• Join weekly standups to align on upcoming content, community priorities and performance highlights.

• Bachelor’s degree in business or marketing
• 1–3 years of experience in social media, community management, digital marketing, or equivalent creator/internship experience.
• Comfortable running day‑to‑day social media tasks: planning, posting, replying, and basic reporting.
• Basic photo/video editing skills (e.g., Cap Cut, Adobe Express, Premiere Rush, Canva, or similar).
• Strong writing skills with a feel for platform‑native tone and short, punchy copy.
• Highly organized with good attention to detail; able to juggle multiple posts and channels without dropping the ball.

• Background or interest in music, live sound, DJ culture, pro audio or MI retail.
• Experience moderating or managing an online community (Discord, Facebook Groups, forums, etc.).
• Familiarity with social scheduling and listening tools.
• Some exposure to paid social (boosting posts, simple…