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Customer Advisor

Job in Cannock Wood, Burntwood, Staffordshire, WS7, England, UK
Listing for: B&Q
Full Time, Part Time, Seasonal/Temporary position
Listed on 2026-02-24
Job specializations:
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below
Location: Cannock Wood

Customer Advisor

Location:

B&Q Cannock Wood, England, United Kingdom

Hours:

Various hours available up to 27.5 hours per week, shifts Monday - Sunday 7:00am – 10:00pm. Permanent contract.

Hourly rate:
Notional £12.71 per hour.

We believe anyone can improve their home to make life better. Every day we give millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What’s the job?
  • Become an expert advisor and guide customers on home improvement projects.
  • Drive sales while managing stock, setting up displays, and ensuring the store looks great.
  • Receive training in paint‑mixing and cutting timber.
  • Deliver excellent customer service as the main aim.
What We Need
  • Friendly, outgoing, and passionate about home improvement.
  • Eager to learn and willing to use new technology and ways of working.
  • Team player, flexible to work on a rota that includes weekends, evenings and bank holidays.
Benefits
  • Competitive salary with an hourly rate of £12.71.
  • 6.6 weeks holiday.
  • Award-winning pension scheme and Share Save options.
  • Payroll giving, Employee Assistance Programme, shopping discounts and colleague wellbeing benefits.
  • Generous breaks and wellness support.
  • Access to a range of diversity and inclusion networks.

So we can support you during the application or interview process, please contact  for any recruitment adjustments.

Additional Details
  • Seniority level:
    Entry level
  • Employment type:

    Full-time
  • Job function:
    Other
  • Industries:
    Retail
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