Key Account Manager

Location:

Burton on Trent

Job Type:

Full-time

Role Overview

We are seeking a results-driven and relationship-focused Key Account Manager to oversee and grow a portfolio of strategic client accounts within the electrical wholesale sector. This role is responsible for maintaining strong client relationships, identifying new business opportunities, and ensuring the successful delivery of projects and services.

The ideal candidate will combine commercial awareness with technical understanding, ensuring client satisfaction while driving revenue growth and long-term partnerships.

Key Responsibilities

* Manage and develop a portfolio of key client accounts

* Build and maintain strong, long-term customer relationships

* Act as the primary point of contact for assigned accounts

* Identify new opportunities for upselling and cross-selling services

* Prepare proposals, quotations, and service agreements

* Negotiate contracts and commercial terms

* Monitor project delivery to ensure client expectations are met

* Provide regular account performance reports to senior management

* Support business development initiatives and strategic growth plans

Key Skills & Experience

* Proven experience in account management or business development

* Experience with in the electrical products industry (essential)

* Strong commercial and negotiation skills

* Excellent communication and relationship-building abilities

* Ability to manage multiple accounts and priorities

* Strong organisational and problem-solving skills

* Proficient in CRM systems and Microsoft Office

* Full UK driving licence (if applicable)

Key Competencies

* Client-focused mindset

* Commercially driven

* Strategic thinker

* Strong attention to detail

* Self-motivated and proactive

* Team-oriented with leadership qualities