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Driver Mate​/Porter

Job in Burton upon Trent, Staffordshire, DE13 0AD, England, UK
Listing for: Ethero Strategic Staffing
Full Time position
Listed on 2026-09-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 13.2 GBP Hourly GBP 13.20 HOUR
Job Description & How to Apply Below

Key Duties

  • To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied
Job Description

Porter/Drriver Mate

Location:

Burton on Trent

Job Type: Temporary/On going

Warehouse Environment

Role

Key Duties
  • To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied
  • Ensure the customer promptly receives their deliveries in excellent condition every time
  • Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is kept informed at all times
  • Assist in the loading of vehicles as and when required
  • Ensure the customer is happy with their delivery before leaving the customer's premises
  • Follow all relevant instructions, training, and quality standards
  • Use equipment, materials, and systems correctly and report any faults, hazards, or concerns promptly
  • Pay: £13.20 per hour;
    After 48 hours £19.81;
    Unsociable hours £16.51
  • Any lawful deductions will be explained clearly before engagement. Statutory deductions such as Tax, National Insurance, and pension contributions (where applicable) will apply.
Working Pattern
  • Days:
    Tuesday to Saturday
  • Hours:

    start between 5:30 and 7:00 to finish (return to site)
  • Breaks: 30 minutes unpaid break
Candidate Requirements
  • Excellent communication skills both face to face and on the phone
  • Ability to build rapport with customers
  • Problem Solver - Working to resolve customer problems at the point of delivery
  • Takes pride in delivering exceptional customer service
  • Be flexible in relation to shifts and duties with excellent timekeeping
  • Be smartly presented at all times and have excellent customer service skills and be detail focused
  • Essential:
    Ability to follow instructions, work safely, and meet the standards required for the role.
  • Desirable:
    Customer Service Experience
Benefits / Additional Information
  • Free parking on site
  • Canteen and catering on site
  • Full Ttraining is offered
  • Overtime opportunities
  • PPE

We will ask for evidence of your right to work in the UK and any applicable qualifications or licences needed for the role.

If you need any reasonable adjustments during the recruitment process, please let us know.

We welcome applications from all suitably qualified individuals and comply with the Equality Act 2010.

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