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Tenant Success & Onboarding Specialist

Job in Burton upon Trent, Staffordshire, DE13 0AD, England, UK
Listing for: Trent & Dove
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Trent & Dove Housing in Burton upon Trent is seeking a tenancy sustainment officer to support new tenancy starts, mutual exchanges and successions during the first eight weeks.

You will collaborate with the Neighbourhoods department to prevent tenancy failures, share information across teams, and provide advice on welfare benefits and managing a home.

The role requires awareness of housing support, safeguarding legislation, and commitment to helping customers sustain tenancies and improve lives.

We invite applications for the Tenant Success & Onboarding Specialist position located in Burton upon Trent, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Tenant Success & Onboarding Specialist role in the description above.

We appreciate your interest in this position.

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