Field Service Engineer

Field Service Engineer (Midlands and UK)

Full Time | Permanent | £40,000 per year |

Covering UK AND Scotland, want someone based in the Midlands, most of customers and clients in this area.

Mon-Thu, 08:00 - 16:30 and Fri, 08:00 - 15:30

Saturdays 0-2 per month based on customer demand and resource.

Sundays Occasional

Nights up to 50 nights 6:00PM-6:30AM based on customer demand with £200 per night shift allowance Inc. Rest Day

A well-established and growing engineering organisation is seeking an experienced Field Service Engineer to join its service team, supporting customers across the Midlands.

This is a field-based role where you will be responsible for conducting site works and servicing activities safely, efficiently, and in line with agreed schedules, quality standards, and health & safety requirements.

As a Field Service Engineer, you will:

• Deliver planned site works and servicing activities to meet customer requirements.
• Working with lifts, pallets, conveyors, elevators
• Prepare and submit RAMS for approval prior to attending site.
• Complete works safely and efficiently, adhering to all health & safety standards.
• Produce accurate and timely site reports following each job.
• Maintain company equipment including PPE, tools, and vehicle.
• Support and assist other engineers where required.
• Identify opportunities for continuous improvement in service delivery.
• Report near misses, incidents, or safety concerns promptly.
• Assist with training and mentoring of colleagues when required.
• You will work closely with management, maintaining clear communication around job schedules, site requirements, and overtime approvals.

You will ideally have:

• A minimum of 3 years' experience in an engineering or field service environment
• Experience with in the materials handling industry worked with lifts, pallets, conveyors, elevators.
• Strong understanding of quality standards (ISO 9001 preferred)
• The ability to read and interpret engineering drawings.
• A proactive, organised, and safety-focused approach.
• Strong communication skills and the ability to work well under pressure.

• GCSEs (or equivalent) including Maths & English (Grade C / 4 or above)
• UK Driving Licence
• IPAF, RTITB & CSCS (or willingness to obtain)
• First Aid trained
• Competent with Microsoft Office 365
• ERP system experience (SAP preferred)
• DBS check (or willingness to undertake one)

• Up to £40,000 per year
• Company van, mobile phone & tablet
• 25 days holiday + bank holidays (with a Christmas shutdown)
• Depending on the job, could have to stay away. A lot of the time they are getting home same day, as most customers are based in that area.
• Paid time ½ after 39 hours work
• Pension scheme
• Profit share scheme.
• Life & medical insurance
• Employee Assistance Programme
• Full training and ongoing development

While primarily a field-based role, there may be occasional involvement in customer or supplier visits for training, investigations, or improvement projects.