Assistant Store Manager

The Assistant Manager at Evans Cycles supports the Store Manager in day‑to‑day operations, focusing on leadership, customer service, sales, and management responsibilities.

• Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
• Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
• Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
• Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
• Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
• Oversee cash handling procedures, including cash register operations and reconciliations.
• Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
• Assist in opening and closing the store, ensuring security procedures are followed.
• Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
• Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.

• Commission‑led bonuses across a wide range of products
• Monthly group rewards and recognition
• Join the Fearless
  1000 Incentive Scheme
• Access to a wide range of Development Courses with National Qualifications
• 40% in‑store uniform discount
• Discounted gym membership
• Group‑wide 20% discount across all fascia
• Ride‑to‑work scheme (eligibility subject to terms and conditions)

• Previous retail management experience, preferably in the cycling or sporting goods industry
• Strong leadership and team management skills
• Excellent customer service and communication skills
• Sales‑oriented with a track record of meeting or exceeding sales targets
• Knowledge and passion for cycling and cycling products
• Ability to work in a fast‑paced retail environment
• Strong organisational and problem‑solving skills
• Proficiency in basic computer applications
• Flexibility to work weekends and evenings as required by the store's operating hours