Business Manager

Overview

Pentagon Motor Group have an amazing new career opportunity available for a Business Manager to join their Burton team. This position will allow you the variety of working with New, Used and Motability vehicles all from within a large Main Dealer.

Pentagon Burton are looking for an experienced Motor Industry professional to identify, based on individual suitability and requirements, appropriate funding and insurance options for customers and meet agreed profitability targets. As a Company, we place a strong focus on customer care and satisfaction which is paramount to meet and exceed sales targets. Your excellent interpersonal skills will ensure that the department has a strong customer focus and you must therefore be an excellent communicator who is firm, fair, assertive and highly professional.

• Identify funding and insurance options for customers based on individual suitability and profitability targets.
• Maintain a strong focus on customer care and satisfaction to meet and exceed sales targets.
• Build rapport with customers quickly and treat customers fairly.
• Monitor finance and insurance performance against budget; identify and address shortfalls.
• Assist management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
• Work with management to coach and develop the skills of the team to achieve business objectives.
• Qualify customer demands and needs so the most appropriate insurance products are recommended.
• Log all activity to monitor performance, measure outcomes and provide regular feedback to the Sales Manager and General Manager.
• Work on a 5-day-per-week sales rota including weekends.

• Experience in target-driven motor trade sales.
• Ability to organise, prioritise and reprioritise workloads.
• Good negotiation skills and the ability to tailor presentations to individual customer needs.
• Demonstrate compliance with operating processes and industry regulations.
• Lead by example and motivate the team, irrespective of workload fluctuations.
• Up-to-date knowledge of vehicle and consumer legislation and trade practices, with practical knowledge of modern business methods and controls.
• Positive and energetic attitude, hungry to achieve and exceed targets.
• Hold a full UK driving licence.
• Willingness to undergo a Basic Disclosure under DBS procedures; employment subject to satisfactory disclosure.

• 31 days holiday per year (including Bank Holidays) increasing with length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts on shopping and dining.
• Fully funded, nationally recognised qualifications; manufacturer-specific training.
• Salary Finance; 24-hour Employee Assistance Programme and Mental Health First Aiders on site.
• Team member pension scheme contributions.
• Friends and family customer referral payments; discounts on products and services for family and friends.

At Pentagon, we are committed to fostering diversity and inclusion and to creating a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values include trust, respect, integrity, and open communication, all aimed at building a positive, collaborative culture. Our vision is to embrace diverse perspectives and talents to drive meaningful change in the automotive industry.

For more information on joining the Pentagon Motor Group team, visit our recruitment page.