General Supervisor - Burton MI

ATTENTION MILITARY AFFILIATED JOB SEEKERS – Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Unless specifically stated otherwise, this role is “On‑Site” at the location detailed in the job post.

A General Supervisor leads the operational function of a warehouse processing center or distribution center and is accountable for safe, reliable, and customer‑focused warehousing activities. You will direct daily operations on an assigned shift and lead salaried and hourly employees who support accurate, timely, and high‑quality customer shipments. You will establish expectations, remove operational barriers, reinforce safe work practices, and partner with employees, union representatives, site leadership, and business partners to deliver performance in a fast‑paced processing‑center environment.

The role requires sound judgment and initiative to make decisions with limited guidance while keeping site leadership informed of significant risks, issues, and performance trends.

• Lead daily warehouse operations for the assigned shift, aligning staffing, material flow, equipment, and priorities with business needs.
• Manage, coach, and develop salaried and hourly employees by setting expectations, providing feedback, recognizing contributions, and addressing performance concerns.
• Maintain a visible safety culture by enforcing workplace safety rules, supporting ergonomics and housekeeping standards, and addressing hazards and near misses.
• Monitor productivity, quality, inventory accuracy, responsiveness, and shipment performance; communicate gaps and implement timely countermeasures.
• Ensure customer shipments are accurate, complete, and delivered on schedule.
• Build productive working relationships with employees, union representatives, site leadership, and cross‑functional partners while consistently administering company policies, operating procedures, applicable labor agreement provisions, and standardized work.
• Participate in staffing and selection activities, onboarding, training, qualification, and succession development.
• Apply structured problem‑solving and continuous‑improvement methods to reduce variation, eliminate recurring issues, improve material flow, and strengthen process stability.
• Ensure effective shift handoffs and escalation routines, and communicate operational risks, priorities, performance updates, and action plans to site leadership.
• Partner with Quality, Materials, Maintenance, Workplace Safety, Human Resources and Labor Relations, Engineering, Transportation, and other support organizations to resolve issues and sustain performance; support GM standards, Global Manufacturing Systems (GMS) practices, and site operating routines.

• High School Diploma
• 5+ years' experience leading warehouse, distribution, logistics, material‑handling, manufacturing, or processing‑center operations.
• Strong knowledge of warehouse execution, inventory control, shipping and receiving, material flow, and customer‑service requirements.
• Ability to work effectively with union representatives and cross‑functional business partners.
• Ability to work a nonstandard schedule, including assigned shifts, overtime, weekends, holidays, or schedule changes as business needs require.
• Ability to use standard business and operational systems to review performance, document actions, and communicate results.

• Experience in automotive aftermarket, parts distribution, warehouse processing, or a…