Hybrid Service Product Manager: Transform Patient Support Journeys
Listed on 2026-10-17
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Business
AI Business & Operations, Change Management
mydentist is seeking a Service Product Manager to lead the end-to-end practice support journey within the Support Centre. You’ll own the channel mix across voice, AI bot, portal and email, and drive a standardised support model with clear SLAs and handoffs.
You will manage the ESM roadmap and report on KPIs, working with service teams to implement approved changes. The role sits in the Tech & Transformation team, offering a hybrid working pattern with 2 days in the Support Centre and a
This posting is for the Hybrid Service Product Manager:
Transform Patient Support Journeys role at Mydentist, based in Radcliffe, England, United Kingdom.
Consider building your career as a Hybrid Service Product Manager:
Transform Patient Support Journeys at Mydentist.
The Hybrid Service Product Manager:
Transform Patient Support Journeys position in the Management & Operations field is open for applications.
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