Service Helpdesk Co-ordinator

Location: Whitefield

Helpdesk Service Coordinator - Facilities - 28,000 + 10% Bonus + Healthcare + Pension
We are recruiting for a growing organisation who are looking for two Helpdesk Service Coordinators to work in their head office in North Manchester on their Service Helpdesk, these are expansion roles due to increased national contracts won.
Account managing their clients service and maintenance requirements, workload scheduling, planning PPM works and reactive callouts.

This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required.
Helpdesk Service Coordinator - Package

· Salary £28,000

· 10% Bonus

· Healthcare Plan

· 2 paid CSR Days

· Private Pension

· 23 Days holiday rising to 28 with service + Bank Holidays
Helpdesk Service Coordinator - Requirements

· Used to working on a busy helpdesk - Desirable

· Scheduling of Engineers workloads - Desirable

· Full Driving Licence - Desirable

· IT Skills and Reporting on CAFM systems - Desirable

These roles would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers workloads are scheduled.
We will accept applications from those who have worked as a Help desk Coordinator, Helpdesk Team Leader, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service planner, Help Desk Engineer, Helpdesk Coordinator.
Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful

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