Account Manager; Ifa

ACCOUNT MANAGER (IFA) - BURY

We are seeking an experienced and relationship-driven Account Manager to join an established Wealth Management firm. This is an excellent opportunity for someone with strong client relationship management skills and an understanding of financial services to take ownership of client relationships and ensure the delivery of an exceptional service.

Working closely with Financial Advisers, Paraplanners and the wider team, you will be responsible for maintaining strong client relationships, identifying client needs and ensuring the efficient management of client accounts.

• Manage and develop relationships with an established portfolio of wealth management clients.
• Act as a key point of contact, responding to client enquiries and ensuring a high standard of service.
• Proactively engage with clients to understand their needs and identify opportunities to strengthen relationships.
• Coordinate client reviews, meetings and follow-up actions alongside Financial Advisers.
• Oversee account administration, ensuring client records and documentation remain accurate and up to date.
• Liaise with providers, investment platforms and third parties to resolve queries and progress client requests.
• Monitor account activity, outstanding actions and deadlines to ensure a smooth client experience.
• Work collaboratively with internal teams to ensure client requirements are met efficiently.
• Identify opportunities to improve processes, enhance client satisfaction and support client retention.
• Ensure all activities adhere to internal procedures, compliance standards and regulatory requirements.

• Previous experience in account management, relationship management or client services within wealth management or financial services.
• Strong communication and relationship-building skills.
• Excellent organisational skills and attention to detail.
• The ability to manage multiple client relationships and competing priorities effectively.
• A proactive, commercially aware and client-focused approach.
• Good IT skills, including Microsoft Office and client management systems.
• A solid understanding of financial planning processes and regulatory requirements would be advantageous.

This is an excellent opportunity to join a professional wealth management business where you can build long-term client relationships, contribute to client retention and play an important role in delivering a high-quality, personalised service.