Quality Assurance Coach

Location: Unsworth

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including:
Water Transport Built environment Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset.

Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including:
Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Quality Assurance Coach

The Role The role of a Quality Assurance Coach is to support and champion our operational Project Teams and Black Hat Supervisors in delivering projects to the highest quality standards. Reporting across the region, you will provide coaching, mentoring, and practical guidance to ensure quality requirements are understood and effectively implemented throughout the project lifecycle, particularly during delivery and close-out phases.

Through regular inspections, site visits, and one-to-one engagement, you will help teams to deliver right-first-time outcomes, reduce defects, rework and identify and address quality risks while promoting a culture of continuous improvement. Working closely with the Central Quality Function, you will support quality investigations, drive corrective actions, ensure compliance with ISO 9001 and client requirements, and lead initiatives that improve project quality performance and operational excellence.

Key Responsibilities Quality coaching and leadership Coach and support Project Managers, Site Managers, Engineers, Supervisors, and operatives in the application of quality management processes Promote a culture of "Build it Right First Time" across all stages of project delivery Deliver quality briefings, workshops, toolbox talks, and lessons learned sessions Develop quality awareness and competence throughout project delivery teams Act as a trusted advisor on quality requirements, standards, and expectations Assurance and compliance Undertake planned quality assurance reviews, inspections, and surveillance activities across projects and frameworks Verify compliance with project specifications, contract requirements, Inspection & Test Plans (ITPs), Works Information, and relevant industry standards Monitor adherence to company Integrated Management Systems and ISO 9001 requirements and client specifications and standards Support project teams in developing and implementing Inspection and Test Plans (ITPs), Quality Plans,

Roles and Responsibilities , and associated documentation Review quality records and documentation to ensure completeness, accuracy, and traceability Assess the effectiveness of project quality controls and identify opportunities for improvement Non-conforming product management Support the investigation of quality issues, defects, complaints, and non-conforming products (NCP) Guide project teams to identify corrective and preventative actions, or Non-Conforming Products Monitor action completion and verify effectiveness of improvements implemented Identify recurring trends and support organisational learning initiatives Continuous improvement Analyse quality performance data and audit and inspection findings to identify improvement opportunities Share lessons learned and best practices across business units and project teams Support development and implementation of quality improvement plans Contribute to the review and enhancement of quality procedures, standards, and assurance processes Support the production of Quality Alerts following quality-related incidents and…