Operations Administration Support

Administrator
Near Bury St Edmunds
Full-time, Monday to Friday
£27,000 to £29,000 DOE
Permanent
Office based

We are recruiting on behalf of our client, a growing and well-established business based in Bury St Edmunds. They are seeking an organised and proactive individual to support day-to-day operations, customer communication, scheduling, and administration. This is a varied role offering the opportunity to become a key part of a busy team.

• Coordinate projects, schedules, and operational activities to ensure smooth service delivery
• Liaise with customers, suppliers, and internal teams to manage enquiries and project requirements
• Arrange deliveries, bookings and logistics as required
• Maintain accurate records, databases, and CRM systems
• Prepare and manage operational documentation and reports
• Support stock control, ordering, and resource planning activities
• Manage shared inboxes and provide timely responses to enquiries
• Raise quotations and provide after-sales support where required
• Assist with compliance, quality, and health & safety administration/processes
• Handle manufacturer claims and all related documentation
• Provide general administrative support to the wider operations team
• Participate in internal / external meetings as requested

• Previous experience within administration, operations support, coordination, or customer service
• Strong organisational skills with excellent attention to detail
• Ability to manage multiple priorities and meet deadlines
• Confident communication skills, both written and verbal
• Proactive and able to work independently using initiative
• Comfortable working with systems, databases, and Microsoft Office packages
• Strong problem-solving skills and a positive, team-focused attitude
• Reliable, adaptable, and eager to contribute to a busy and supportive environment