Maintenance Coordinator

Are you an organised, proactive professional who thrives in a fast-paced environment and enjoys building strong customer relationships?
Pitkin & Ruddock is seeking a Maintenance Coordinator to join our Bury St Edmunds team. This is an exciting opportunity to play a pivotal role in coordinating our service and maintenance operations, supporting our engineers, and delivering exceptional customer service while helping to grow our maintenance portfolio.
What you'll be doing
 
* Coordinating maintenance schedules and engineer activities.
 
* Managing maintenance contract renewals and customer communications.
 
* Supporting service delivery and operational planning.
 
* Identifying opportunities to expand services with existing and new customers.
 
* Working closely with service, projects, sales and engineering teams to ensure the highest standards of customer support.
What we're looking for
 
* Excellent organisational and communication skills.
 
* A customer-focused and solution-driven approach.
 
* Strong attention to detail and confidence managing multiple priorities.
 
* The ability to work independently and as part of a collaborative team.
 
* A proactive mindset with a passion for delivering outstanding service.
This position may be suitable for a college / A-level leaver or trainee (NMW applicable).
Why join Pitkin & Ruddock?
At Pitkin & Ruddock, you'll become part of a respected, growing business where your contribution truly matters. We offer a supportive team environment, varied responsibilities, and the opportunity to develop your career within a dynamic and customer-focused organisation.
Our benefits include;
 
* Competitive salary
 
* Enhanced annual leave based on length of service.
 
* Purchase of additional leave scheme
 
* Salary sacrifice pension scheme
 
* Learning & development opportunities
 
* Ongoing training and development to help you grow in your career.
 
* Annual occupational health checks
 
* Option to receive Winter flu vaccination voucher.
 
* Option to join private medical insurance
 
* A supportive, friendly team that values your contribution.
 
* The rewards of working for a family owned, Private Company where we value all our employees as key players in our business.
If you're ready to take ownership, make an impact and help drive operational excellence, we'd love to hear from you