Customer Service - Temporary

Customer Service Representative

Sector:
Manufacturing
Contract Type:
Temporary, 3 months +
Working Pattern:
Full Time

We are recruiting on behalf of a manufacturing client who is seeking a Customer Service Representative to join their busy and customer-focused team. This role is ideal for someone who enjoys working in a fast-paced environment and delivering a high standard of service.

The Role

You will support the day-to-day operations of the customer service function, acting as a key point of contact for customers and working closely with internal teams to ensure orders, payments, and customer data are managed accurately.

Key Responsibilities

Manage customer orders from set-up through to confirmation, ensuring correct pricing, documentation, and payment status

Chase missing information, proforma payments, and blocked orders to minimise delays

Maintain and update customer master data, including consignee and logistics information

Communicate proactively with customers regarding order status, quotations, and delivery date changes

Complete order checks for key accounts to ensure accuracy and service quality

Log and resolve after-sales queries, including processing credits where required

Support supplier and internal documentation processes, including questionnaires

About You

Previous experience in a customer service role, ideally within manufacturing or a similar environment

Strong communication skills, both written and verbal

Highly organised with the ability to manage multiple priorities

Proactive, adaptable, and keen to learn

A positive team player with a customer-focused approach

What's On Offer

Full-time temporary position within a supportive and professional team

Exposure to a well-established manufacturing environment

A collaborative workplace where contributions are valued

If you're looking for a varied customer service role where accuracy, communication, and teamwork are key, we'd love to hear from you.

Apply today to take the next step in your customer service career.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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