German speaking Customer Service Representative

Job in Bury St Edmunds, Suffolk County, IP32, England, UK

Listing for: French Selection UK

Full Time position
Listed on 2026-06-26

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support

Salary/Wage Range or Industry Benchmark: 25000 - 35000 GBP Yearly GBP 25000.00 35000.00 YEAR

Position Title

German speaking Customer Service Representative

Location

Bury St Edmunds

Reference

Company Profile

A well-established manufacturing company of technical products with global operations

Compensation

Salary:
Competitive – please state your expectations

Responsibilities

Main duties:

Provide excellent B2B customer service and administrative support

The role:

Respond to client enquiries in a timely manner, ensuring a quick turnaround time for order status updates
Provide technical product advice and recommendations to clients based on their requirements
Keep record of stock availability and lead times to advise customers accordingly
Maintain accurate client details in the system and update when needed
Process purchase orders, invoices and other documentation in the system
Monitor customer satisfaction and suggest areas for improvements where necessary

Candidate's Profile

Fluent in German to business standard (written and spoken) – Essential
Previous customer service and administrative experience in a manufacturing or industrial environment – Essential
Excellent communication and interpersonal skills
Dynamic, confident and motivated candidate
IT literate with knowledge of ERP systems

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