Scrum Master FTC

Scrum Master 12-month FTC

Reports To:

Senior Scrum Master

Line Management Responsibility:
No

As a Scrum Master within Group Transformation, you will work with multiple teams to deliver our products and, in doing so, help the business implement our strategy and further enhance our market‑leading customer offering.

You will be responsible for scrumming at least one product team. Your responsibilities will include ensuring cohesive delivery across teams, coaching them in Agile best practices, and removing impediments that affect multiple teams. Additionally, you'll work alongside a team of Senior Scrum Masters and Scrum Masters as a community, providing them with the support that they need to excel in their roles.

You will contribute to your community of practice in order to ensure high quality and high engagement across your community.

The role will require exceptional organisation and problem‑solving skills. Collaborative and communicative, you'll support the team to engage, coordinate, and cooperate in resolving issues effectively in an evolving environment, coaching the team as you help to implement an effective delivery framework. You'll promote Agile technical practices, removing barriers to your team's progress, and support them in finding the best ways to deliver on change initiatives.

Quality and agility will be at the heart of everything you do, driving improvements that help us deliver quicker to market whilst giving our customers the best possible experience. Scrum Masters will be highly performing, highly engaged colleagues passionate about Agile ways of working and delivering change, delivering great results with a focus on their own personal development.

• Responsible for orchestrating and facilitating key Scrum events within programmes of work/product squads. Scrum events include but are not limited to Sprint Planning, Daily Stand‑ups, Sprint Reviews, and Retrospectives. Ensuring that these events run smoothly and remain focused on the objectives.
• Empower teams to self‑organise and facilitate decision‑making during sprint planning sessions, ensuring the commitments made are appropriate and uphold scrum principles.
• Lead, coach and mentor the team on Agile principles and practices, fostering a deep understanding of the Scrum framework. Encourage continuous learning and improvement within the team. Ensure team members learn and understand the Scrum theory and adhere to the Scrum values, principles, and practices.
• Coach, mentor, and oversee the team delivering stories such that they meet the definition of done.
• Maintain an in‑depth knowledge of product life cycles, standards, and supporting processes and practices.
• Collaborate with the Product Manager to understand the business priorities in upcoming sprints and understand how this is going to impact workload and resources in the future.
• Update agile tracking systems to provide transparency on Product & Backlogs.
• Keep the team focused on the tasks that need to be completed in each iteration. Eliminating and avoiding any distractions and challenges that can impede progress.
• Ensure that the team maintains a focus on quality and continuous delivery of business value.
• Leverage data to measure & monitor progress against commitments and ensure reporting is data‑driven, accurate and timely.
• Ensure clear and transparent communication between the team and our most senior and influential stakeholders, providing insights into the team's performance and progress.
• Ensure that information regarding progress, challenges, and changes are transparently shared with all stakeholders. This includes maintaining and updating Scrum artifacts like the Sprint Backlog, Burndown charts, time and spend tracking.
• Take responsibility for your personal development, including working with your manager to set objectives and milestones and identify your training needs.
• Identify new ways of working and supporting technologies that will assist the team to become more efficient and deliver a higher quality of delivery to the business.
• Support the coaching, mentoring and upskilling of your fellow Scrum Masters and contribute to your Scrum Master community of…