Retail Assistant

Retail Assistant

Location:

Unit 16 Bunting Road, Bury St. Edmunds, IP32 7BX

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them while delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

• Assist customers with product knowledge and sales to meet their needs.
• Operate the point‑of‑sale system and handle cash and credit transactions accurately.
• Maintain store presentation, stock levels, and shelf organisation.
• Perform deliveries and stock replenishment as required.
• Support colleagues and contribute to a friendly, efficient store environment.
• Follow company policies and health & safety procedures at all times.

We offer a range of programmes to help you progress:

• First Steps to Management – 16‑week programme for Service Assistants aiming for a management role.
• Power Up to Trade+ – 12‑15 month apprenticeship that blends practical and online learning for a Trade Supplier Apprenticeship at level 2.
• Trade Up to Branch Manager – 15‑month programme providing supervision, structured learning and a Level 4 Retail Manager Apprenticeship.
• Self‑development courses via Linked In Learning and skills coaching with Skills Forward.

• Cycle to Work Scheme – savings of up to 25‑39% on bikes and accessories.
• High Street Shopping Discount – 20% off at major retailers including B&Q and Screwfix.
• Share Plans – become a Kingfisher shareholder through various schemes.
• Gym & Health – 20% off a Nuffield Gym membership; free 7‑day pass; health MOT.
• Simply Health – flexible health plan covering dental, acupuncture, and more; charge‑back for treatments.
• Long Service Awards – extra pay, bonus holiday days, and other tangible rewards.
• Pension – choose your contribution; we contribute up to 14% per month.
• Life Cover – up to 4 × annual salary if you opt into the pension scheme.
• Retail Trust – free wellbeing resources and confidential counselling services.
• Mind Training – partnership with the UK’s leading mental health charity for support and tools.
• Screwfix Community – online platform for staying connected with colleagues.
• Enhanced Family Leave – inclusive policy with competitive pay terms, above statutory requirements.

Monday – Friday: 7 am to 8 pm
Saturday: 7 am to 6 pm
Sunday: 9 am to 4 pm