Multi Unit Manager

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Subway® franchise operator, seeking a motivated and customer-focused Business Sales Manager to support daily store operations and drive sales performance. This role is ideal for someone who enjoys customer interaction, sales targets, and working in a fast-paced food retail environment.

Promote Subway® products, meal deals, and in-store promotions to customers

Drive daily sales and contribute to achieving individual and store targets

Deliver excellent customer service and handle customer enquiries professionally

Accurately take customer orders and process payments using cash and POS systems

Upsell and cross-sell menu items, including combos, add-ons, and promotional offers

Maintain high standards of cleanliness, hygiene, and food safety in line with Subway® and company guidelines

Assist with stock checks, inventory control, and replenishment

Handle customer complaints calmly and resolve issues efficiently

Comply with company policies, food safety procedures, and health & safety regulations

Strong communication and interpersonal skills

Sales-driven mindset with negotiation and persuasion skills

Customer service oriented with a positive and professional attitude

Ability to work effectively in a fast-paced environment

Good time management and multitasking abilities

Basic numeracy and cash-handling skills

Strong teamwork and cooperation

Problem-solving skills and attention to detail

Qualifications:

Previous experience in sales, retail, or food service is an advantage

Basic knowledge of sales techniques and customer engagement

Ability to stand for long periods and perform physical duties

Willingness to work flexible shifts, including weekends and public holidays

Knowledge of food safety and hygiene standards is desirable